Managed Service

The optim*um service

  • We manage entire IT infrastructures for Internet and Big Data projects
    • Servers, storages, networks
    • Application delivery controllers
    • Security and certifications
    • Cloud and container services
  • In our datacenter, at client premises and/or in public cloud environments
  • Professional data-driven monitoring
  • Security and patch management
  • Flexible service level
  • 24/7 support, 365 days a year
  • Dedicated, cross-functional operations team

What makes *um better?

Each client receives a dedicated operations team consisting of their own system architects and system engineers, as well as a service manager as a personal point of contact. We do not believe in external call centers; you will always be able to contact your specialists at *um directly.

You determine which part of your platform you would like as a managed service. For example, we can manage the firewalls and databases while you focus on the front-end servers. Alternatively, you can go for the comprehensive, worry-free package, where we take care of everything for you.

Our managed service supports all common and even off-wall infrastructure platforms. Internet and Big Data technologies, from Baremetal to XEN, VMware and OpenStack to entire Docker, Kubernetes or Mesosphere environments.

How can we help you? Let us know!

Managed Services for AWS and Azure

Planning, installation and management for AWS and Azure as well as hybrid cloud architectures

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Managed Hadoop

Planning, installation and management of Hadoop clusters with 24/7 support

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